CGS Hunting's Policies

Taxes
Shipping
Back Orders
Exchanges & Returns
Product Warranties
Condition of Products
Notice to all Customers
Privacy


Taxes
Sales tax for shipments to Texas is 8.25%. Shipments to all other states are tax free.

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Shipping
Generally, if an item is in stock, you can expect it to be shipped the next business day after your order is placed. There is a "rush packing" option for $6.00 that guarantees same day shipping for orders placed before 10:00 a.m. central time.

At the time of check out, you select the method of shipping. We offer a wide range of shipping methods from UPS and the USPS.

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Back Orders
You will be notified by e-mail of any back ordered items, at which time you have a option to leave the order with us until product is restocked, or refund. We will not hold a order in wait of a back ordered item. PLEASE DO NOT ORDER BACK ORDERED ITEMS UNLESS YOU CAN WAIT FOR RESTOCK.

A few notes about Back Orders:

  • You will be notified via email when a portion of your order has been back ordered.
  • No extra shipping costs are charged for back ordered items.
  • You can check the status of a back order by logging into your account.

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Exchanges & Returns
We want you to be completely satisfied with your Outdoor Sports Shop order. However, in the event of a problem with your purchase, please adhere to the following guidelines for prompt exchange/credit service. If unsure about a product please contact us BEFORE ordering.

Return/Exchange Guidelines
If it is necessary to return merchandise for an exchange/refund, all merchandise must meet the following conditions:

  • Return in original packaging
  • Merchandise must be returned within 30 days
  • Copy of invoice enclosed with merchandise
  • Enclose a brief letter of explanation
  • Merchandise returned for exchange - will be charged a $10.00 exchange fee plus a shipping charge.
  • Merchandise returned for refund- will be charged a 15% restocking fee - $3.00 minimum.
  • All returns must be prepaid;
  • No CODís accepted

If the merchandise you wish to receive is out of stock, a refund/credit will be issued promptly. All returns for refund paid by credit card will receive a credit to the credit card. If you have a return or refund question please email us at [email protected]. If merchandise you receive is defective, email our customer service department for instructions.

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Product Warranties
CGS Hunting does not warranty the merchandise we sell. All warranties, either stated or implied, are the sole responsibility of the product's manufacturer. Because manufacturer's warranties vary from item to item, please refer to the documentation that accompanies your purchase for warranty details.

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Condition of Products
Although we normally sell only new, factory sealed items, we occasionally offer opened or "bad boxed" items at reduced prices. We'll always let you know if the product you're interested in isn't new.

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Notice to All Customers
We cannot possibly be aware of and interpret all of the city, county and state restrictions for the extremely large assortment of products that we offer. With this in mind we do not warrant that you may legally purchase, resell, own, or use all of the products offered by us. Many cities, counties and states prohibit certain products and it is your responsibility to be in compliance with all laws regarding these products. Products of issue include, but are not limited to Ammunition, High Capacity Magazines, Knives, and Airguns. When you place an order with us for products that may have restrictions, you warrant to us that you are a legal adult without legal restrictions and are in compliance with all local city, county, state and federal laws.

PLEASE CHECK ALL LAWS BEFORE PLACING YOUR ORDERS.

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Privacy
All credit card numbers are encrypted and secure. All customer orders are held in the strictest confidence. We will not disclose or sale ANY customer information i.e.: e mail addresses, names, telephone numbers, or physical addresses. We value our customers and their privacy.

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect
This notice applies to all information collected or submitted on the CGS Hunting website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name, Address, Email address, Phone number, Credit/Debit Card Information (etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name, Address, Phone, Number (etc.)

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging into your account. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

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